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POPIA Act 4 of 2013 & ECT Act 25 of 2002 Compliant

Cookie Policy

Effective & Last Updated: November 2026 • Your Store Name

This Cookie Policy explains how Your Store Name ("we", "us", or "our") uses cookies and browser storage technologies on this website in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Electronic Communications and Transactions Act 25 of 2002 (ECT Act).

1. What Are Cookies & Local Storage?

Cookies are small text files stored on your browser or mobile device when you visit an online store. They allow the website to keep your shopping cart active, keep you securely signed in, protect forms against Cross-Site Request Forgery (CSRF), and remember your appearance preferences (such as Light or Dark Mode).

2. Categories of Cookies We Use

2.1 Strictly Necessary / Essential Cookies (Always Active)

These cookies are essential for the operation and security of our e-commerce store and cannot be disabled:

  • Shopping Cart & Checkout Session Cookies: Preserve the items in your cart and your delivery/checkout progress across pages.
  • Authentication & Identity Cookies: Keep you securely signed in to your customer or administrator account.
  • Anti-Forgery (CSRF) Security Tokens: Protect every checkout, login, and account form against Cross-Site Request Forgery attacks.
  • Cookie Consent & Theme Preference Storage: Record your cookie consent choice and Light/Dark Mode display preference.

2.2 Analytics & Performance Cookies (Opt-In Only)

Set only if you click "Accept All" on our cookie banner, these help us understand store traffic, popular products, and page load performance so we can improve your shopping experience.

2.3 Marketing & Social Catalog Pixels (Opt-In Only)

Where enabled by the store (such as Meta/Instagram Pixel, Google Tag Manager, or TikTok Pixel) and consented to by you, these measure the effectiveness of product campaigns.

3. Third-Party Payment & Fulfilment Cookies

When you proceed to online payment or select a smart locker at checkout, our PCI-DSS Level 1 certified payment gateways (Paystack, PayFast, Yoco, Ozow Instant EFT, Apple Pay, and/or Google Pay) and courier map widgets (PUDO / The Courier Guy) may set strictly necessary security and fraud-prevention cookies governed by their respective privacy policies.

4. Managing or Withdrawing Your Cookie Consent

When you first visit Your Store Name, you can choose between "Accept All" or "Essential Only" on our cookie banner. You can change or withdraw your consent at any time by:

5. POPIA Data Protection & Contact

Any personal information associated with cookies is processed strictly in accordance with our Privacy Policy and POPIA. For any questions regarding this Cookie Policy, please contact us via our Contact Us page.

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